50 Things You Can Do Today to Manage Stress at WorkeBook - 2013
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pages 55 & 56.
"How to cope with working in an open-plan office"
"When colleagues interrupt you or make a noise, don't lose your temper. Wear earphones to show that you are working and don't want to be interrupted. In advance of this, you can have a chat with your co-workers to explain that you would prefer to work quietly, so you'll be wearing earphones to help you concentrate."
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