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"Conflict Resolution Volume 2: More Training" emphasizes more depth in relating to identifying and solving conflicts. The basic plan continues from Volume 1 of how to work to see if you can conclude by saying, "Let it Be as You Say," in order to build a bridge to the other side. This volume is more complete than Volume 1. If you wish to buy only one, we would suggest Volume 2 for those who want more depth in analysis and Volume 1 for those who want a quicker listen.